Between SARL VERVIER Jérémy, 24 ROUTE DES TEPPES 71960 SOLUTRE POUILLY, registered under SIRET number 917 547 630 000 17, duly authorized for the purposes hereof. The company can be reached by email by clicking on the contact form on the home page of the site. Hereinafter referred to as the “Seller”.
On the one hand, and the individual or legal entity purchasing products or services from the company, hereinafter referred to as “the Buyer” or “the Customer” On the other hand, the following has been set forth and agreed upon:

PREAMBLE

The Seller is a manufacturer and distributor of wines exclusively for consumers, marketed through its website (https://www.domainevervier.com/).

Article 1: Purpose

The present General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products offered by the Vendor.
Article 2: General provisions
These General Terms and Conditions of Sale (GTCS) apply to all sales of Products made through the Company’s website, which forms an integral part of the Contract between the Buyer and the Seller. The Vendor reserves the right to modify these terms and conditions at any time by publishing a new version on its website. The GCS applicable are those in force at the date of payment of the order. These terms and conditions can be consulted on the seller’s website via the hypertext link “general terms and conditions of sale”. The seller also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares that he/she has read the present General Terms and Conditions of Sale, and any Special Terms and Conditions of Sale relating to a product, and accepts them without restriction or reservation. The Customer acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs. The Customer declares that he/she is legally capable of entering into a contract under French law or that he/she validly represents the individual or legal entity for which he/she is contracting. In the absence of proof to the contrary, the information recorded by the seller constitutes proof of all transactions.

Article 2: Prices

The prices of products sold through the website are indicated in Euros (€) including all taxes (TTC) and are precisely determined on the product description pages and on the product order page.
The seller reserves the right to modify its prices at any time in the future. The telecommunication costs necessary to access the seller’s website are at the customer’s expense. Delivery charges are calculated at the end of the order and added to the total. They may change at any time depending on carrier conditions.

Article 3: Online contracting

The Customer must follow a series of steps specific to each Product offered by the Vendor in order to complete the order. However, the steps described below are systematic:
Information on the essential characteristics of the product;
Choice of product and, if applicable, its options and indication of the customer’s essential data (identification, address, etc.);
Acceptance of these Terms and Conditions;
Check order elements and correct any errors;
Follow-up of payment instructions, and payment of products;
Product delivery. The Customer will then receive confirmation of payment of the order by e-mail, as well as an acknowledgement of receipt of the order confirming it.
For delivered products, this delivery will be made to the address indicated by the Customer. In order for the order to be processed correctly, and in accordance with article 1316-1 of the French Civil Code, the Customer undertakes to provide truthful identification details. The Vendor reserves the right to refuse an order, for example in the event of an abnormal request, made in bad faith or for any other legitimate reason.

Article 4: Products and services

The essential characteristics of the goods, services and their respective prices are made available to the buyer on the seller’s website. The customer confirms that he/she has received a detailed breakdown of delivery costs, as well as the terms of payment, delivery and execution of the contract. The Vendor undertakes to honour the Customer’s order within the limits of available stocks of Products only. If this is not the case, the Vendor will inform the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are summarized and confirmed when the order is validated. The parties agree that illustrations or photos of products offered for sale have no contractual value. The period of validity of the offer of Products and their prices is specified on the Company’s websites, as well as the minimum duration of the contracts proposed when these relate to a continuous or periodic supply of products. Except in the case of special conditions, the rights granted hereunder are solely those of the natural person signing the order (or the holder of the e-mail address communicated). In accordance with the legal provisions concerning conformity and hidden defects, the Seller will refund or exchange defective products or products that do not correspond to the order. Refunds can be requested as follows:
A request should be sent via the contact form on the website to the following address: https://www.domaineseve.com/contact/, specifying the reasons and the defective nature of the product.
The Seller will then contact the buyer.
The buyer will return the product at his own expense, accompanied by the order number.
When the Vendor receives the product, he analyses it and undertakes, in the event that the product proves to be defective, to replace it by sending a new product within 7 working days.
In this case, the customer will be reimbursed for the return shipping costs.

Article 5: Retention of title

Products remain the property of the Company until full payment has been received.

Article 6: Delivery terms

Products are delivered to the delivery address indicated when the order was placed and within the delivery time indicated. This time does not include the time required to prepare the order. When the customer orders several products at the same time, they may have different delivery times, which are routed as follows:
– The entire order will be shipped when all products are available, and the buyer will be notified of this after placing the order.
In the event of late delivery, the Customer may cancel the contract in accordance with the terms and conditions set out in Article L 138-2 of the French Consumer Code. The Vendor will then reimburse the product and the “outward” costs in accordance with Article L 138-3 of the French Consumer Code. The Vendor provides a telephone contact point (cost of a call to a cell phone from a landline) indicated in the order confirmation email to ensure that the order is followed up. The Vendor reminds you that when the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to the Customer. It is the customer’s responsibility to notify the carrier of any reservations regarding the product delivered.

Article 8: Payment

Payment is due immediately upon order, including for pre-ordered products. The customer may pay by credit card. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by credit card is made by our payment service provider Banque Populaire. The information transmitted is encrypted in accordance with the state of the art and cannot be read during transport on the network (SSL protocol and transaction process ensured by our service provider Crédit-Agricole). Once the payment has been initiated by the customer, the transaction is immediately debited after the information has been verified. In accordance with article L. 132-2 of the French Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his bank details at the time of sale, the Customer authorizes the Vendor to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the Sale is immediately cancelled by operation of law and the order cancelled.

Article 9: Withdrawal period

In accordance with article L. 121-20 of the French Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify his reasons or pay any penalties, with the exception, where applicable, of the cost of returning the goods”. “The period referred to in the previous paragraph runs from receipt of the goods. The right of withdrawal may be exercised by contacting the Seller using the contact form.
We inform customers that in accordance with article L. 121-20-2 of the French Consumer Code, this right of withdrawal cannot be exercised for products that have already been consumed or opened. If the right of withdrawal is exercised within the aforementioned period, only the price of the product(s) purchased and the cost of shipping will be reimbursed. The cost of returning the product(s) remains the responsibility of the Customer. Products must be returned in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be remarketed in new condition; if possible, they should be accompanied by a copy of the purchase receipt.
Refund procedure :
Request returns via the website contact form at this address: https://www.domaineseve.com/contact/
The seller will contact the buyer with a return number.
The buyer will return the product at his own expense, accompanied by the order number.

Article 10: Warranties

In accordance with the law, the Seller assumes two warranties: of conformity and of hidden defects. The Vendor will refund the purchaser or exchange products that appear to be defective or do not correspond to the order placed. Requests for reimbursement should be made as follows:
A request should be sent via the contact form on the website to the following address: https://www.domaineseve.com/contact/, specifying the reasons and the defective nature of the product.
The Seller will then contact the buyer.
The buyer will return the product at his own expense, accompanied by the order number.
When the Vendor receives the product, he analyses it and undertakes, in the event that the product proves to be defective, to replace it by sending a new product within 7 working days.
In this case, the customer will be reimbursed for the return shipping costs.

Article 11: Complaints

If necessary, the Buyer may submit any complaint by contacting the Seller using the following contact form: https://www.domaineseve.com/contact/.

Article 12: Intellectual property rights

Trademarks, domain names, products, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any purpose whatsoever is strictly prohibited.

Article 13: Force majeure

The performance of the seller’s obligations hereunder shall be suspended in the event of a fortuitous event or force majeure which prevents performance. The seller will notify the customer of the occurrence of such an event as soon as possible.

Article 14: Invalidity and amendment of the contract

Should any of the stipulations of the present contract be null and void, such nullity shall not entail the nullity of the other stipulations, which shall remain in force between the parties. Any contractual modification is only valid after a written and signed agreement between the parties.

Article 15: Protection of personal data

n accordance with the French Data Protection Act of January 6, 1978, you have the right to query, access, modify, oppose and rectify your personal data. By accepting these terms and conditions, you consent to our collection and use of this data for the purposes of this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. To do this, simply click on the link at the end of our emails or contact the data controller (the Seller) by letter with acknowledgement of receipt. We monitor the number of visitors to all our sites. To do this, we use tools such as Google Analytics.

Article 16: Limitation of liability

The Seller’s liability is limited to the value of the products sold.

Article 17: Applicable law

All clauses contained in these general terms and conditions of sale, as well as all purchase and sale transactions referred to herein, shall be subject to the law.

 

Article 18: Shipping conditions

• Shipping Delivery within 8 days. (indicative deadline). Orders can be collected directly from the estate. Shipment and invoicing by us.
• Packaging Cartons of 6 bottles 75cl. Magnums packaged in 1 or 3 bottles.
• Order Minimum number of bottles: 6 bottles of 75cl (or equivalent).
• Validity Subject to stock availability and until December 31, 2024.
• Free shipping for 49 bottles of 75cl or more.

Alcohol abuse is dangerous for your health, and should be consumed in moderation.